Chief Information Officer / Director

Yavapai College Job Description

Title / Job Family:

Chief Information Officer / Director

FLSA Status:

Exempt

Role Focus:

Directs the work of others in a major department; prioritizes, schedules, oversees, and evaluates work; develops and administers budgets

Typical Scope:

Works within a broad body of knowledge; requires knowing internal and external procedures and policies to produce end results

Typical Education:

Master's degree (M. A.) or equivalent; or ten years related experience; or equivalent combination of education and experience. Proven information technology leadership and management skills.

Typical Experience:

Minimum of eight years of experience required in the same or related function; two or more years of management responsibility required.

Computer Skills:

To perform this job successfully, an individual must possess a thorough knowledge of a broad range of information technologies, including academic and administrative computing, telecommunications (voice over IP systems), information management, and information security. Thorough knowledge of emerging trends and issues in information technology. Experience with complex administrative systems is also required.

Typical Level of Interaction:

Requires persuasion and influencing when interacting with direct reports and ability to train, coach, and counsel; requires extensive external contact and influencing

Supervisory Impact:

Has direct and indirect reports. Manages five subordinate supervisors who supervise a total of 14 employees in the Network Services / System Administration; Web Administration; Telephony; Technical Site Coordinator, Verde Valley and Administrative Systems. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises one non-supervisory employee. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Representative Duties:

The following are examples of typical duties that may be assigned to positions in this job family. It does not imply that all positions within the job family perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Other duties may be assigned.

Creates and implements college information management strategy by performing the following duties.

Develops and directs information management budgeting, strategic and tactical planning, business process re-engineering, and database system strategy.

Responsible for planning and implementation of all academic and administrative computing systems, data and telecommunications networks, and telephone messaging systems.

Directs the information strategy of the college based on forecasting information from senior management, aligning it with Yavapai College's educational and economic development missions.

Develops and implements a long range strategic plan for multi-campus instructional technology, which coordinates with and serves campus clients. Activities and decisions are highly complex and require significant independent action and judgment that are subject to college-wide policies.

Creates a work environment to foster positive employee relations, efficient and effective deployment of human resources and utilizes professionally sound personnel management techniques.

Identifies user needs and directs building of MIS teams to work across all levels of the organization.

Serves as primary district spokesperson for information management.

Explores new technologies for future planning and potential implementation.

Interfaces with industry on information management and information technology matters.

Demonstrated ability to create and implement a vision for information technology in a higher education environment, including a written plan. Extensive and successful experience in budget supervision to include contract management as well as preparation and review of technology proposals (RFP's & RFQ's) and organizational management.

Competencies :

To perform the job successfully, an individual should demonstrate the following competencies:
Contributes Through Vision

• Ability to adapt in a changing environment - Agent for change. Creates environment where change is the norm. Deals with unprecedented problems or process change.
• Ability to Learn and Further Develop Professionally - Recognizes the importance of learning and motivates others by own enthusiasm. Enjoys challenges of continuous learning. Integrates abstract organizational values into daily activities.
• Project Management Skills - Plans and manages assignments involving multiple tasks. Establishes priorities for project work and support resources. Focuses the workgroup on projects that achieve college objectives.
• Time Management Skills - Manages many tasks and projects simultaneously while adhering to deadlines and promises. Maintains work/life balance without compromising expectations of others. Respected for ability to “find” or “make” time to get things done.
• Organizational Skills - Creates action plans to meet divisional goals and objectives. Conducts periodic reviews of progress and measures against goals. Establishes broad policies for workgroup to ensure success.
• Financial Management Skills - Is recognized as a leader in understanding and developing cost/benefit analysis for all important team functions. Contributes to financial planning and management of workgroup. Adjusts objectives and plans to meet financial objectives of workgroup or the college.
• Integrity and Credibility - Promotes college reputation as an institution with a social conscience. Advocate for policies and procedures promoting integrity and honesty. Sets tone of integrity and ethic within the work group.
• Communications Skills - Effectively communicates broad business issues that are complex in nature. Communicates win-win alternatives for all concerned. Maintains open communications channels with critical peers, management, and customers.
• Presentation Skills - Effectively communicates broad business issues that are complex in nature. Can present to all levels of the organization regarding complex issues. Uses presentations as a strategic tool for planning, marketing, etc.
• Written Communication Skills - Effectively communicates broad and very complex organizational issues. Can adapt writing skills to any number of internal and external audiences. Written communications are persuasive and convincing.
• Leadership Skills - Articulates college’s vision, values, and principles. Motivates and inspires others throughout the organization. Provides overall direction and authority over a major workgroup.
• Analytical Skills - Identifies creative possibilities and breakthrough ideas when solving problems. Generates new insights into existing situations or old problems. Analyzes relationships among several parts of a problem or situation. Anticipates obstacles.
• Problem Solving Skills - Considers a broad range of internal and external factors when solving problems. Grasps complexities and perceives relationships among different problems or issues. Organizes time, work, and resources in most efficient way to solve problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

N/A

Other Skills and Abilities:

N/A

Other Qualifications:

N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

rev: 10-2006