Systems Administrator II

Yavapai College Job Description

Title / Job Family:

Systems Administrator II

FLSA Status:

Exempt

Role Focus:

Organizes and integrates planning and execution of activities around a specific program or function; may assist to develop and administer budget.

Typical Scope:

Works within a specific area requiring a specialized body of knowledge; requires an understanding of internal and external procedures and policies to produce end results

Typical Education:

Undergraduate degree required; or an equivalent combination of education and experience; masters level degree preferred.

Typical Experience:

Minimum of two years of experience required in the area of specialty; four or more years required at the highest complexity level

Computer Skills:

To perform this job successfully, an individual should have knowledge of current technologies; the operation of assigned server operating systems and software; principles and techniques of systems programming; applications system design, programming techniques and procedures.

Typical Level of Interaction:

Requires influencing and project management of others within the same and other departments to accomplish responsibilities; requires moderate external contact and influencing

Supervisory Impact:

May have lead responsibility over other employees. Carries out lead responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

Representative Duties:

The following are examples of typical duties that may be assigned to positions in this job family. It does not imply that all positions within the job family perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Other duties may be assigned.

Monitors the assigned computer software systems in terms of function and interaction.

Provides management and support for on-site and off-site servers, systems and applications.

Research, plan, implement, and maintain a complex Storage Area Network including allocation of resources to appropriate areas. Research, plan, implement, and maintain complex redundant file and database servers

Manage and monitor Email/Groupware servers.

Assists, advises and trains users.

Designs and/or modifies systems and interfaces.

Performs software installation and system problem solving.

Installs, configures, maintains and troubleshoots software and hardware.

Programs and maintains system for users.

May consult with faculty, administrators and staff in developing instructional and business uses of technologies.

Analyzes and evaluates new technologies for potential applications.

Makes recommendations to supervisors relating to operating and software system selection, including performance consideration.

Provides troubleshooting and technical support to the end user.

Analyzes and debugs operating systems or software.

Monitors and maintains system and performs tuning, testing and documentation of system.

Monitors user account and security management.

Confers with vendors in diagnosing and correcting errors.

Interpret computer data; identify and resolve software and operation problems; evaluate program products; identify advantages and limitations of various technologies; modify and implement selected programs to interface with software already in use; interpret user and owner manuals.

Research, develop, monitor, and maintain a campus wide network security program. Including delivery of timely software patches and virus updates and definitions. Coordinate major deployments with desktop services personnel.

Performs related duties as assigned.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Contributes Through Expertise

• Ability to adapt in a changing environment - Supports change and influences others to change. Works with other units to affect change. Proactive in identifying obstacles to change.
• Ability to Learn and Further Develop Professionally - Sees learning as a constant evolutionary process. Extends learning activities beyond current job requirements. Creatively uses technology based learning tools and methodologies.
• Project Management Skills - Effectively leverages self through others. Accurately identifies technical/technological and other resource requirements needed to complete project. Works with team members to develop meaningful metrics and measurements.
• Time Management Skills - Establishes priorities, monitors progress and surfaces problems early to avoid delays. Able to adjust own schedule to internal and external dynamics. Effectively and consistently employs time management system to achieve objectives.
• Organizational Skills - Adjusts to multiple demands. Takes on additional responsibilities when necessary. Proactively gathers process feedback about what is working and what is not.
• Financial Management Skills - Skilled in technology based financial planning and control systems. Understands the interdependency of college departments functions, and jobs from a financial perspective. Demonstrates a high skill level in handling broad based business problems.
• Integrity and Credibility - Accepts responsibility for completion of tasks and results. Exhibits pride and ownership for own work. Acts in accordance with own beliefs even when others may disagree.
• Communications Skills - Adept with electronic communication tools and processes. Delivers critical messages by applying appropriate techniques, media, language, etc. Collates and interprets information from within the organization.
• Presentation Skills - Able to make formal presentations that are more broadly based and complex. Can present to all levels of the organization within the scope of expertise. Skilled in the use of various presentation tools including multi-media.
• Written Communication Skills - Can produce clear and strong messages that are understood by diverse audiences. Effectively communicates the issues that are complex in nature verbally and in writing. Reviews and edits written work constructively.
• Leadership Skills - Actively assists with daily allocations of resources and coordinates activities. Takes responsibility for transferring knowledge to others in the workgroup. Overseas individual or multiple functions within a workgroup.
• Analytical Skills - Uses several analytical techniques to identify several solutions and weighs the value of each. Actively uses both technical and cognitive skills. Can conduct gap analysis and identify shortfalls. Uses technology in analysis process.
• Problem Solving Skills - Champions methods, procedures, or systems which reduce time and effort. Utilizes technology to increase efficiency in new ways. Gathers relevant information systematically - considers broad range of issues or factors.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Certificates, Licenses, Registrations:

N/A

Other Skills and Abilities:

N/A

Other Qualifications:

N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

rev: 10-2006